Shipping & Returns Policy

Shipping Policy

At WAP – What A Perfume, we ensure your fragrances reach you safely and on time.

Order Processing: All orders are processed within 1–2 business days after confirmation.
Delivery Timeline: Standard delivery takes 3–7 business days depending on your location.
Shipping Charges: Shipping charges, if applicable, will be displayed at checkout.
Order Tracking: Once your order is shipped, you will receive a tracking link via email/SMS.
Packaging Care: Every perfume is securely packed to avoid leakage or damage during transit.

Due to the personal nature of perfumes and hygiene standards, we maintain a limited return policy.

Damaged / Wrong Product: If you receive a damaged, leaking, or incorrect item, please contact us within 24 hours of delivery with photos/videos of the package and product.
Exchange / Replacement: Eligible claims will be reviewed, and a replacement or refund will be processed accordingly.
Non-Returnable Items: Opened, used, or tampered perfume products cannot be returned or exchanged.
Allergy / Fragrance Preference: As scent preferences are subjective, returns are not accepted based on fragrance liking/disliking.

Approved refunds will be processed to the original payment method within 5–7 business days.
COD charges (if any) are non-refundable.

For any shipping or return queries, contact our customer support team at whataperfume@gmail.com